SMS & Email Notification History: Track Every Message Sent to Clients#5135

It would be extremely useful to add a dedicated Notification History menu in Amelia, with two separate tabs: Emails and SMS.

For each notification, the history should display:

• The client and appointment concerned
• The notification type: confirmation, reminder, cancellation, rescheduling, etc.
• The date and time it was sent
• The recipient’s email address or phone number
• The message content
• The delivery status: sent, delivered, pending, or failed
• The error details if the notification failed

Currently, it is difficult to confirm whether a client has actually received an appointment confirmation or reminder. This feature would also make it much easier to check whether cron jobs and notification services are correctly configured and running.

A button to manually resend a failed notification would also be very useful.