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Add placeholder for total number of participants in ticket-based events#4884

C

When using events with tickets (multiple categories such as adults and children), the placeholder %number_of_persons% does not return the total number of participants.

This makes it impossible to display the total number of attendees in integrations such as Outlook / Google Calendar event titles and descriptions.

Currently, %number_of_persons% only works with the “simple participants” setup (without tickets), but not when using ticket-based events.

Expected behavior

There should be a placeholder that returns the total number of participants across all ticket types (for example: adults + children combined).

Why this is important

For businesses managing events (tours, activities, etc.), the calendar is a key operational tool.
Not being able to see the total number of participants directly in the calendar can lead to:

confusion in capacity management
additional manual checks
risk of operational mistakes
Suggested solution

Add a new placeholder such as:

%total_tickets%
or
%total_participants%

that works with ticket-based events and returns the correct total number of attendees.

This would greatly improve usability for real-world event management.

2 months ago